It is advisable to set up your custom box dimensions with whole numbers.
We would also recommend this for your product dimensions as well.
Custom box \ Container dimensions are passed to the API.
Example: 15L X 15W X 15H
Maximum weight: 70 lbs
We have found that some shipping companies do not except decimal units for the dimensions.
Canada Post:
Width: 12.345 NOT ACCEPTED
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UPS:
Package Dimensions must be entered in whole dimensions.
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USPS:
Dimensions: 14.00 or 14 excepted.
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