Custom Box Dimensions - Product Dimensions

It is advisable to set up your custom box dimensions with whole numbers.

We would also recommend this for your product dimensions as well.

Custom box \ Container dimensions are passed to the API.

Example: 15L X 15W X 15H

Maximum weight: 70 lbs

We have found that some shipping companies do not except decimal units for the dimensions.

Canada Post:

Width: 12.345 NOT ACCEPTED

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UPS:

Package Dimensions must be entered in whole dimensions.

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USPS:

Dimensions: 14.00 or 14 excepted.