How to receive debug information.
Enable debug mode in the admin area of your product.
Go to the front end of your website.
Select a product and add to the cart.
- Product must have weight and dimensions entered.
- Created some custom boxes or selected some predefined boxes.
Go to the Shopping Cart / Calculate Shipping and enter in the infomation to obtain a shipping cost. (Country, City, Zip Code / Post Code)
At the top of the cart page you will be able to view the debug information.