If you select to use Weight Based shipping, and your shipping provider uses dimensional weight, your rates will be different from what you see on the shipping providers website.
WEIGHT BASED REQUIREMENTS
- Custom boxes / Containers will need to be set up.
- Custom boxes / Containers will need to be enabled for use. (ticked)
- Custom boxes / Containers will need to be enabled for weight based shipping. (ticked)
- Custom boxes / Containers require a maximum weight.
Q, I am using the weight based shipping method and my pricing is too high, it is pricing each item individually.
A, Your products are being packed as unpackable items.
Our weight based packing method requires a Container / Custom Box to pack your products into, if you have not allowed this [ WEIGHT BASED REQUIREMENTS ] your products will be packed as unpackable items, and will send each item individually to your shipping company for a cost.
To see if your products are being packed into Containers / Custom boxes turn on de-bug in the admin area.
Add your products to the cart, and calculate a shipping cost.
If you see this information in the debug text:
Cannot find suitable container for items 1225, 1218,
your products are not being packed into any Containers / Custom boxes.
Please reference the Weight Based Requirements above.